Contact
You can write to us, call us, or simply come and see us. We will be delighted to help you with your booking, resolve any questions, or recommend the best of Madrid to you.
Have questions
or need help?
Contact us
by phone! +34 91 541 75 16
by phone! +34 91 541 75 16
Or, you can write to us via this form
COMFORT WITHOUT HASSLE
Access, store, park
and relax
Access with a code without going through reception, store your luggage in 24-hour lockers, freshen up in the courtesy bathroom and, if you need to, park right in front. We also have an on-call telephone and security cameras.
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Self Check-in
Access without waiting or contact, everything with digital codes.
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Lockers and 24-hour bathroom
Store luggage and access a courtesy bathroom before or after your stay.
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Agreed Parking
We have limited spaces available in a nearby parking lot, subject to availability.
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24-hour attention and security
Permanent attention for any incident.